Passown Refund & Cancellation Policy

You may cancel a Passown subscription at any time.

Cancellation prevents future subscription renewals.

Unless otherwise required by applicable law or stated below, cancellation does not automatically result in a refund for amounts already charged.

Eligible consumer subscriptions may include a 14-day free trial.

A valid payment method is required to begin the trial.

No subscription charge is made at the beginning of the trial.

If the subscription is not cancelled before the trial ends, the subscription automatically converts to the applicable paid subscription and the payment method on file is charged.

Eligible Passown Dealer subscriptions include a 30-day free trial.

A valid payment method is required to begin the trial.

No subscription charge is made at the beginning of the trial.

If the Dealer subscription is not cancelled before the trial ends, the subscription automatically converts to the $199/month Dealer subscription and the payment method on file is charged.

Subscription payments are generally non-refundable once charged.

Passown may issue a refund or credit:

• when required by applicable law;
• when Passown determines a refund is appropriate;
• in cases of duplicate or erroneous charges;
• or in other circumstances determined by Passown.

Annual subscriptions may be cancelled at any time to prevent future renewal.

Unless otherwise required by applicable law or approved by Passown, cancelling an annual subscription does not automatically result in a refund for the current annual subscription period.

Passown stickers are physical products.

Sticker purchases are generally non-refundable once the order has shipped.

If a sticker arrives damaged, defective, or incorrectly fulfilled, contact Passown within 30 days of delivery.

Passown may provide a replacement or refund when appropriate.

For billing, cancellation, refund, or product issues, contact: kevin@passown.com

Please include enough information for Passown to identify the applicable account or order.

Passown may update this Refund & Cancellation Policy from time to time.

Material changes may be communicated through the Service or other reasonable means.